Question 1

How is ign8 different from any other service provider or aggregator?

Accepted Answer

At ign8, our dedicated team works on behalf of you, and liaise with various service providers (OEM & Multi-brand), to ensure your Cars’ services are performed optimally ensuring you save time and money. With the expertise of our highly skilled technicians, we oversee the entire service process to ensure that necessary spare parts are replaced while avoiding any unnecessary repairs or replacements. We are not an aggregator

Question 2

What benefit do I get when I subscribe for the services of ign8?

Accepted Answer

Our dedicated team ensure your vehicle is serviced at the intervals recommended by the manufacturer. We provide complete oversight to ensure only required parts are replaced and only repairs that are absolutely necessary are carried out, saving you significant time and money. As per industry standard, this could save you 10% to 40% on an average on most of the services. To know more about what services are covered by our oversight, please refer to our list of Services (https://touchuppeople.wixsite.com/mysite/service-packages)

Question 3

What warranty applies to the services performed under the oversight of ign8?

Accepted Answer

Our services comes with industry best warranty, with a minimum of 6 months or as provided by the services provider / manufacturer whichever is higher

Question 4

Where will my Car be serviced, does ign8 own Service Centers?

Accepted Answer

We have carefully identified reliable multi-brand and OEM Service Centres where your Car can be serviced. We also support the service at your preferred choice of service centre / garage, if you make a specific request. We do not own any of these service centres. We solely work for you and not for any partner garages / service centres

Question 5

What kind of spare parts will be utilized for my Car Service?

Accepted Answer

ign8 highly recommend OEM approved spare parts for your Car, and that is what we utilize unless a specific request is made by our cutomers to utilize aftermarket or imported . We only utilize aftermarket or imported products if we are confident that it meets the required safety and reliability standards

Question 6

How do I subscribe to ign8?

Accepted Answer

Kindly get in touch with our team via Phone or WhatsApp on 8300010123 and we will initiate the process to enroll you for our membership

Question 7

How do I save cost on maintaining my Car by subscribing to ign8?

Accepted Answer

Our sophisticated process is designed to ensure your Car gets the optimal service it deserve, following the manufacturer's recommendation. In the process, we ensure that you are not overcharged for services that are not required or for spares that do not require replacements. For instance, we ensure you will not be forced to change a complete outside mirror assembly (that cost you anywhere between Rs.4,500/- to Rs. 25,000/-)  just because the cover or the glass is broken which can be replaced for about Rs. 500/- to Rs. 2,500/-

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